About/Contact Us
Reverse/Forward Mortgage Conduct:
All clients, family members and everyone involved in all transactions will be treated with the respect and dignity they are due.
The client personal financial information will be kept private, confidential and will not be distributed to any third party, without permission.
We encourage clients to discuss the Reverse/Forward Mortgage with any and all family members and/or other trusted advisors.
To educate clients about all available Reverse/Forward mortgage programs and assist each client in determining the loan program most suitable for his or her wants and needs.
Clearly and accurately identify all costs related to the Reverse/Forward Mortgage when estimating potential benefits.
Not imply to a borrower that he or she is obligated to purchase any other product or service offered by the member or any other company in order to obtain a reverse mortgage.
All loan proceeds paid directly to the borrower, except to retire existing debt, pay a contractor from the borrower’s repair set-aside account, or pay property taxes or hazard insurance premiums from the borrower’s set-aside account for taxes and insurance.
Employ only individuals found to be of good moral character and have passed a background check.
Report any suspected violations to the proper authorities where it be Federal, State or Local, and cooperate with all investigations.
Make a good-faith effort to resolve concerns received from Seniors about a Reverse Mortgage transaction.
In all loan origination, compliance (advice of qualified counsel when appropriate) with all applicable regulatory requirements including but not limited to, all provisions of the Federal Real Estate Settlement Procedures Act, all state mortgage regulatory provisions requiring licensing by loan originators, if applicable and with respect to FHA-insured HECM reverse mortgage loans, FHA provisions requiring licensing and restricting employment arrangements.